heedful travel services for a delightful holiday
Pinnacle Travel Services Pte Ltd is a reputable travel company incorporated on 22nd May 1996 in Singapore. Well established since 1996, we pride ourselves for more than 2 decades of Personalized Service Excellence in Customized Travel. We provide personalize comprehensive travel services with competitive pricing through our evolved vast networks and contacts.
We are a longstanding, reliable and trustworthy tour operator in the industry; we had an ever-expanding list of trusted contacts and suppliers, global network and connections worldwide. We invest time in attending local as well as overseas trade fairs, training seminars and travel extensively on overseas educational and familiarization trips.
We constantly seek cutting-edge technology enhancement, we believed that our innovative automated operation system facilitates your travel arrangements efficiently.
At Pinnacle Travel, it is our joy and satisfaction to serve our internal and external customers, surpass expectation and meet our customers travel needs every day at work!
Motto
Our services motto is be heedful of your travel especial concerns and to fulfil your unique needs for a delightful holiday.
Philosophy
Our business philosophy is to provide gratifying cost saving and most personalized services on each and every travelling need of all our valued customers. We pay close attention to every single detail to meet our customer travel wishes and needs, no matter how small.
Mission
We strive to achieve professionalism and guarantee customer satisfaction by providing full customer service through personalized service and cutting-edge technology.
Pinnacle Travel Values
P Personalized
I Innovative
N Nimble
N Nifty
A Attentive
C Customized
L Leading
E Excellent
AWARD WINNING TOUR OPERATOR
- Appreciation Award 2016 for Recognition of Dedicated Support & Commitment by MacauGovernment Tourist Office
- Excellence Service Award Winner 2010 supported by SPRING Singapore
- Macau Destination Specialist certified by Macau Government Tourist Office
- Appreciation Award for 2006 Discover Hong Kong Year by Hong Kong Tourism Board
- Galileo Best Per Terminal Producer year 1999, 2000 and 2001
- Top Agent in Singapore awarded by Bangkok Airways year 2001
- Top Operator awarded by Chaweng Regent Beach Resort Koh Samui year 2000 and 2001
- Awarded Singapore top SME 500 Company year 1999 and 2000
 |
 |
 |
TRAVEL TECHNOLOGY
|
The Project-i (企业i 计划) for SME to adopt technology, enhance the efficiency and productivity in year 2013, our company was selected among all others under the tourism sector. We were filmed in Info-education Show and featured on TV channel and newspaper for the Travel Agency Management Platform we adopted to boost our productivity and competitive edge. |
Our Internal Beacon: Be heedful to every single detail of our customer concerns and needs, no matter how small.
We were member of IATA (International Air Transport Association) from 25th July 1997 to 9th June 2017, member of SNEF (Singapore National Employers Federation) from 1st March 2010 to 26th April 2013, and member of ASTA (American Society of Travel Agents) from 5th September 1997 to 28th March 2000.
CSR for CHARITY Being a socially responsible company we participated in Hair for Hope a yearly charity event in Singapore. As part of our charitable efforts in giving back to society, in 2019 our director made a Bald Statement by shaving her long hair at Vivo City Singapore to raise funds for the Children’s Cancer Foundation and to increase awareness of childhood cancer. |
OUR SERVICES
Customized Travel
We provide personalized service in customized travel for flexible private tour from 2-pax couple to family holiday and small party of friends travel to big families bonding trip.
2 To Go Holiday Packages
Most of our tour packages are 2 to go (min. 2 pax) on daily departure basis that you don’t have to wait for a minimum group size to confirm the tour on limited choice of date.
Cruise Vacation
We are the appointed cruise agent offerings a wide range of cruise itineraries on international cruise lines for cruise packages from ex-Singapore as well as regional cruises.
Golf Packages
We are the professional golf tour operator handles golf tour and specialized in customized golf packages from 2 balls to tournament size for local and overseas golfer customers.
Incentive & Group Travel
We design itinerary for sophisticated travel plan and heedful of your concerns and needs in organizing private group tour for company annual trip and incentive group travel.
Air Ticketing
We offer flight reservation and air-ticketing service for both budget carriers and premium airlines, from single trip to multiple destinations for leisure as well as corporate travel.
Travel Gift Voucher
We offer the gift of holiday! Customized travel gift voucher for your gifting needs, last minute gift idea, instant gift for wedding, birthday, reward, lucky draw and all occasions.
Visa Application
We are the experienced visa agent handle travel visa application for resident of Singapore with valid status to the 9 listed countries. We also do maid or domestic helper travel visa.
Travel Insurance
We are a licensed travel insurance agent for ex-Singapore travellers and we issue policy instantly upon your purchase. Presently our insurance partner is HL Assurance.
CONTACT US NOW
We look forward with great pleasure to serve you. Contact us and experience the sincere and personalized service at Pinnacle Travel.
| Talk To Us | : (65) 63321522 |
| Visit Us In Person | : 111 North Bridge Road, #02-15 Peninsula Plaza, Singapore 179098 |
| Click To Email Us | : Travel Enquiry Cruise Enquiry Golf Enquiry Group Enquiry |